Warranty and complain


We care about our products and logically do our best to deliver them to you in top condition. Yet it sometimes happens that an order breaks during transport or that something else happens that allows you to claim under warranty. From a legal point of view, you are obliged to report this to us within two months after discovery of the defect. If the defect is within the warranty, we will arrange for repair or replacement free of charge.


It is always possible that something does not go quite as planned. We recommend that you first report complaints to us by emailing the support desk. We will contact you shortly and of course resolve the complaint.

Didn't purchase it from Bioenerigser.net?

We cannot guarantee if your product was not purchased at top bioenergiser.net. Approach your own store for this matter.